Canadian Customer Service

Details

March 21, 2025 10:00 AM - 12:00 PM

Canadian Customer Service
Customer Service Workshop for Newcomers

  • Introduction of Customer Service
  • Service Excellence
  • Canadian Work Culture in Hospitality
  • Creating "wow" moments for guests
  • Handling language barriers
  • Customer Complaint Handling – The Canadian Way

Date: FRIDAY, MARCH 21, 2025

Time: 10:00 Am - 12:00 pm

Location: Surrey Libraries - City Centre Branch - Room 405 (10350 University Dr, Surrey, BC V3T 4B8, 4th Floor)

Registration LInk: bit.ly/CSW032125

Contact:

Cesar Estrada

cesar.estrada@options.bc.ca

604.830.1134

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