Settlement and Integration Program (SIP)

SIP helps immigrants and refugees build a new life in Canada by offering personalized support, community orientation, and access to essential services in their language.

 

Our Services Include:

Needs and Assets Assessments & Referrals

Formal needs and assets assessment, personalized settlement planning and community service navigation.

Information and Orientation Sessions

Individual, family or group support on topics like:

•    Housing & Tenancy
•    Money Management & Financial Literacy
•    Canadian Law, Rights, & Responsibilities
•    Important Documents
•    Education
•    Improving Your English
•    Health Care in Canada
•    Tax and Government Benefits
•    Overview of Canada
•    Indigenous Peoples
•    Transportation, Communications & More

Support Services

•    Childminding
•    Interpretation & Translation
•    Transportation Assistance
•    Digital Support 

Languages We Serve In:

English, Amharic, Arabic, Dari, Hindi, Mandarin, Pashto, Punjabi, Somali, Spanish, Swahili, Tigrinya, Turkish, Urdu – and more through secure AI interpretation tools.
 

Eligibility criteria

For Permanent Residents, Protected Persons, Convention Refugees & Palestinians under MOME2023.

Can you access the program directly?

Yes.

 Self-referrals and referrals from community agencies are welcome!

Other referral options

 Self-referrals and referrals from community agencies are welcome!

Other information

How to Get Help: Contact Our Intake Team

📧 Email: settlement@options.bc.ca
📞 Phone: 604.572.4060

 

The Settlement Intake & Support Worker Team will match you with the right support based on your needs and language.

You can also reach us at these language-specific numbers:
•    Spanish or English: 236.989.7534
•    Dari, Pashto, Hindi, Urdu or English: 604.329.8007
•    Arabic or English: 236.989.4670
•    Somali, Arabic or English: 604.999.8135

Where We Are:

Main Location:

Newcomers’ Hub

13520 - 78th Avenue, Surrey, BC V3W 8J6

📞 604.572.4060 | 📧 settlement@options.bc.ca

 

 

Other Locations & Drop-in Hours:

 

City Centre Library - Room 203

10350 University Drive, Surrey, BC V3T 4B6

  • Dari, Farsi, Pashto, Turkish, Urdu: Monday (3:00 pm - 7:00 pm)

 

Strawberry Hill Library

7399 - 122nd Street, Surrey, BC V3W 5J2

  • Punjabi, Hindi, Urdu: Tuesday (1:00 - 5:00 pm)

  • Somali: Wednesday (1:00 pm - 5:00 pm) 

 

Semiahmoo Library

1815 152 Street, Surrey, BC V4A 9Y9

  • Mandarin: Monday (1:00 pm - 5:00 pm)

 

Guildford Library

15105 - 105th Avenue, Surrey, BC V3R 7G8

  • Spanish: Thursday (1:00 pm - 5:00 pm)

 

Guildford Recreation Centre

15105 - 105th Avenue, Surrey, BC V3R 7G8

  • Tigrinya, Swahili, Amharic: Tuesdays (1:00 pm - 4:30 pm)

  • Arabic: Wednesdays (9:00 am – 12:00 pm) 

 

 

Funded by Immigration, Refugeed and Citizenship Canada

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