Settlement and Integration Program (SIP)

SIP helps immigrants and refugees build a new life in Canada by offering personalized support, community orientation, and access to essential services in their language.

Our Services Include:

Needs and Assets Assessments & Referrals

Formal needs and assets assessment, personalized settlement planning and community service navigation.

Information and Orientation Sessions

Individual, family or group support on topics like:

•    Housing & Tenancy
•    Money Management & Financial Literacy
•    Canadian Law, Rights, & Responsibilities
•    Important Documents
•    Education
•    Improving Your English
•    Health Care in Canada
•    Tax and Government Benefits
•    Overview of Canada
•    Indigenous Peoples
•    Transportation, Communications & More

Support Services

•    Childminding
•    Interpretation & Translation
•    Transportation Assistance
•    Digital Support

Languages We Serve In:

English, Amharic, Arabic, Dari, Hindi, Mandarin, Pashto, Punjabi, Somali, Spanish, Swahili, Tigrinya, Turkish, Urdu – and more through secure AI interpretation tools.

Eligibility criteria

For Permanent Residents, Protected Persons, Convention Refugees & Palestinians under MOME2023.

Can you access the program directly?

Yes.

✅ Self-referrals and referrals from community agencies are welcome!

Other referral options

✅ Self-referrals and referrals from community agencies are welcome!

Other information

How to Get Help: Contact Our Intake Team

📧 Email: settlement@options.bc.ca
📞 Phone: 604.572.4060

The Settlement Intake & Support Worker Team will match you with the right support based on your needs and language.

You can also reach us at these language-specific numbers:
•    Spanish or English: 236.989.7534
•    Dari, Pashto, Hindi, Urdu or English: 604.329.8007
•    Arabic or English: 236.989.4670
•    Somali, Arabic or English: 604.999.8135