BC Settlement and Integration Services (BCSIS)

BCSIS assists eligible clients to pursue Pathways to Citizenship; Increase ability to enter or thrive in BC’s Labour market; Establish connections to workplace and community.

BCSIS Outcomes: Successful navigation of immigration process; Increase labour market attachment; Better integration into community and workplace.

Services offered in: English, Korean, Hindi, Punjabi, and Spanish


  • Information, referral and action planning that meet settlement, employment and integration needs.
  • Access to government, community and employment resources and services/ programs.
  • Educate and support clients with respect to their rights and responsibilities as residents, workers and citizens of BC.
  • Assistance to navigate immigration and work permit applications.
  • Support to access the national open work permit program for vulnerable Temporary Foreign workers experiencing, or are at risk of experiencing abuse in the context of their employment in Canada.
  • Support to address workplace safety or Employment Standards issues.
  • Community connections, including social and professional mentoring, participation in cross-cultural events and job fairs.
  • Employment Counselling and Job Search Skills Training.
  • English Conversation Circles.
  • Support Groups for Temporary Residents with Work Permits with the aim to provide Labour Market support and cultural /language support to overcome isolation or enhance community integration
  • Refugee claimants have access to onsite Employment Assistance Worker (EAW) support, in partnership with the Ministry of Social Development and Social Innovation (MSDSI).
  • Refugee claimants support groups.
  • Workplace English Conversation Circles.

Customized Employment Support for Refugee Claimants

This customized short-term basic employment related supports will include:

  • Applying for a work permit.
  • Applying for a social insurance number.
  • Information about the labour market.
  • Skill matching between refugee claimant and employer needs.
  • Employment related English conversation circles.
  • Income assistance application.
  • Connects to Volunteer experiences to provide Canadian experience in the workplace.


Donate Now

COVID-19 is affecting the community in many ways; anything from job loss to illness is impairing the abilities of people’s lives to function as they normally would.  The vulnerable members of our community need you now more than ever to donate.  Your donations will go directly to making sure the people most at risk can continue to support themselves during these uncertain times.
What we need...

  • Laptops (used or new) - as schools and places of work transition to online environments, low income families don’t always have access to the technological means to support multiple family members moving to online settings
  • Infant Diapers (any size) - for a family with newborns or young children, the need for diapers is huge
  • Feminine Products - women are always in need of feminine products and are worried about paying for them during these trying times
  • Canned Dry Goods - canned goods are a great way to ensure that families have access to enough food to not worry about how they are going to eat
  • Gift cards - gift cards to children’s clothing stores: families right now are having a hard time accessing second hand stores to shop for summer clothes for their children. They feel at risk buying used clothes for children. Gift cards to pharmacies: during these times, people still have to find way to pay for their medications or medications of their children and these can be very expensive.

For more information and/or arrange donations 604-220-3057 or by email bcsis@options.bc.ca.

Eligibility criteria

For refugees, temporary foreign workers, post-secondary international students and provincial nominees looking to pursue pathways to citizenship; increase ability to enter and thrive in BC’s Labour market and establish connections to the workplace and community. 604.954.0484


Can you access the program directly?


Other information


#4 13634 104 Ave. Surrey, BC

For more information about Customized Employment Support for Refugee Claimants call 604-954-0484 .

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