BC Settlement and Integration Services (BCSIS)

BCSIS assists eligible clients to pursue Pathways to Citizenship; Increase ability to enter or thrive in BC’s Labour market; Establish connections to workplace and community.

BCSIS Outcomes: Successful navigation of immigration process; Increase labour market attachment; Better integration into community and workplace.

Services offered in: English, Hindi, Punjabi, and Spanish



  • Employment Counselling and Job Search Skills Training.
  • Support to address workplace safety or Employment Standards issues.
  • Customized Employment Support for Refugee Claimants.
  • Educate and support clients ith respect to their rights and responsibilities as residnets, workers and citizens of BC.
  • Workplace English Conversation Circles.
  • Community connections, including social and professional mentoring, participation in cross-cultural events and job fairs.


  • Assistance to navigate immigration and work permit applications.
  • Support to access the national open work permit program for vulnerable Temporary Foreign workers experiencing, or at risk of experiencing, abuse in the context of their employment in Canada.


  • Access to government, community and employment resources and services/programs.
  • English Conversation Circles.
  • Refugee claimants have access to onsite Employment Assistance Worker (EAW) support, in partnership with the Ministry of Social Development and Social Innovations (MSDSI).
  • Information, referral and action planning that meet settlement, employment and integration needs.
  • Refugee claimants support groups.

Customized Employment Support for Refugee Claimants

This customized short-term basic employment related supports will include:

  • Applying for a social insurance number.
  • Applying for a work permit.
  • Connects to Volunteer experiences to provide Canadian experience in the workplace.
  • Employment related English conversation circles.
  • Income assistance application.
  • Information about the labour market.
  • Skill matching between refugee claimant and employer needs.

Eligibility criteria

For refugees, temporary foreign workers, post-secondary international students and provincial nominees looking to pursue pathways to citizenship; increase ability to enter and thrive in BC’s Labour market and establish connections to the workplace and community. 604.954.0484


Can you access the program directly?


Other information


#4 13634 104 Ave. Surrey, BC

Funded by the Ministry of Municipal Affairs.

For more information about Customized Employment Support for Refugee Claimants call 604-954-0484 .

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