The Settlement Program helps new immigrants and refugees to settle in Canada by providing orientation to their new communities as well as guidance and support to access necessary government and community services. 

We provide information, referral and support in various languages (some of which include: Korean, Spanish, Mandarin, Punjabi, Somali, Arabic, Tagalog and English) to assist newcomers in the following areas.


Needs Assessments and Referrals

Newcomers have early access to a formal needs assessment, and appropriate referrals to available community services that allow them to pursue a defined Settlement Plan for integration.

Information and Orientation

Newcomers have access to information and orientation they need to settle in their community, and to become active citizens. Services are provided either one-to-one, or in a group setting.

Housing Support and Outreach

Newcomers have access to housing support and outreach services when faced with issues such as finding affordable housing, evictions, and disputes with landlords.

Legal Advocacy Clinic

In partnership with Sources Community Resources Society, a Legal Advocate provides on-site support relating to income assistance, Provincial/Federal disability benefits and other income support programs, tenancy, and debt.

Income Assistance Hub

In partnership with the Ministry of Social Development and Poverty Reduction (MSDPR), an Employment Assistance Worker offers on-site services to eligible, vulnerable and multi-barriered newcomer clients in need of
provincial income assistance.

Support Services

Newcomers have access to “enabling services” which allow their participation in all settlement services such as child care/childminding, translation and interpretation services, and transportation support.

Calendar symbolCalendar of Activities
March 2019 | April 2019

Activities and workshops include...


  • Orientation to Recreation Centres
  • Orientation to Libraries
  • Communications Through Technology
  • Money Management and Financial Literacy
  • Family Law and Legal Issues
  • BC Housing Services
  • Tax Information
  • Education
  • Healthy Living and Chronic Disease Self-Management
  • Health Promotion and Prevention
  • Parenting Middle Years Youth
  • Seniors Connections

Eligibility criteria

For refugees, immigrants and caregivers under the TFW Program (ages 16+) and their children, living in Surrey or Delta, who want to gain the knowledge and confidence to successfully establish themselves in Canada. Contact 604.572.4060 or 604.954.0482.

Can you access the program directly?

Yes. Including but not limited to other community or health professionals, other agencies.

Other referral options

Including but not limited to other community or health professionals, other agencies.

Other information


13520 - 78th Avenue
Surrey, BC V3W 8J6

The following secondary locations are also available:

City Centre Library: Room 203, 10350 University Dr. Surrey, BC

  • Korean: Tuesday (3:00 to 7:00 pm)
  • Tagalog: Wednesday (3:00 to 7:00 pm)
  • Arabic: Friday (3:00 to 7:00 pm)

Strawberry Hill Library: 7399 - 122nd Street, Surrey, BC

  • Punjabi: Tuesday (1:00 to 5:00 pm)
  • Somali: Wednesday (1:00 to 5:00 pm)

Guildford Recreation Centre: 15105 - 105th Avenue, Surrey, BC

  • Korean: Every other Monday (3:00 to 7:00 pm)
  • Arabic: Tuesday (1:00 to 5:00 pm)
  • Spanish: Thursday (1:00 to 5:00 pm)

Semiahmoo Library: 1815 152 St, Surrey, BC V4A 9Y9

  • Mandarin: Monday (1:00 to 5:00 pm)


Jenny Lam
Senior Manager
604.572.4060 ext 1171

For immigrants and refugees

Gurrinder Roy
Program Manager
604.572.4060 ext 1168


13520 - 78th Avenue
Surrey, BC V3W 8J6

For temporary residents and naturalized citizens

Iris Solorzano
Program Manager


#305 10362 King George Blvd.
Surrey, BC V3T 2W5


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