Publications
Annual Reports
Programs and Services
Options Community Services Society
Pay Transparency Report (2024)
To see the Options Pay Transparency Report please click here.
Surrey Survival Guide (Community Resources)
Other community resources are available in our Surrey Survival Guide. It is in booklet format and available for download here. We make every effort to ensure the information is up-to-date. If you are aware of more current information, please notify us by email or call 604.596.4321.
Clients Rights and Responsibilities
We provide services centered on you and your family. We do our very best to make OCS services and facilities safe, welcoming, respectful, and inclusive of all. To find out more about our clients rights and responsibilities, click here.
Through their Eyes
"A Journey of Homelessness in Surrey" was a community-based project led by Hyland House Shelter and funded by SPARK BC.
This project is a photojournal of a few Hyland House residents and their perspective of Homelessness. Clients were given a digital camera and attended several workshops resulting in the collaborative selection of photos and layout before being sent off to be bound. Through their Eyes is a unique client perspective which conveys what homelessness has been for them, and what they would like the community to know.
The Homeless (and those at risk of being homeless) within Surrey face a very unique and difficult daily life. Their lived realities are only understood by those involved and often not among the general public. Below are a few excerpts from the book.
