Current list of the items needed at our Shelters!

I Need a Safe Place to Sleep Tonight 

Safe, emergency shelters are available to people (19+ years old) who are currently homeless or at-risk of becoming homeless. Two locations are offered: Hyland House in Newton and Bill Reid Place in Cloverdale. The shelters provide support and assistance with:

  • improving life skills
  • finding employment
  • finding housing
  • managing your home
  • integrating into the community
  • budgeting

Hyland House 

6595 King George Blvd.
Surrey, BC  V3W 4Z4

If you, or someone you know, is in need of shelter please call Hyland House at 604.599.8900 

  • 35 beds for men and women
  • single rooms, plus 20 self-contained transitional houses for longer-stays
  • laundry, showers, meals
  • wheelchair accessible

Bill Reid Place

17752 Colebrook Road
Surrey, BC  V3S 0L5

If you or someone you know is in need of shelter, please call Bill Reid Place at 604.574.4341

  • 16-bed homeless shelter
  • 12 bachelor transition housing units
  • pet-friendly space
  • laundry, showers and meals

Extreme Weather Response

Dangerous, severe weather can be life-threatening if you are homeless. We offer response to Extreme Weather Alerts in Surrey, White Rock or Delta.

I Need Assistance Filling Out the Housing Subsidy Forms

You may be eligible for a short term rental subsidy. If you need assistance filling out the supplement application or have more questions about how we can help you through the process, please connect with us at 604.590.7368 or

I Need Assistance Finding a Place to Rent 

It can be challenging to find a suitable place to live here in Surrey and surrounding areas.  We have program and outreach staff available to support you in finding a place that fits your requirements and budget.  We can provide you will up-to-date lists of houses available, assist you with making arrangements to view available places and also support you in getting out to view them.  

I Need Transition Housing 

You may qualify for assistance from the Supported Housing program if you require additional support through an extended stay. This 32-unit Supported Housing component can help you achieve and maintain independence. Rent costs are based on current income and length of stay depends on ability to secure and maintain independence.

I Need Other Housing Outreach Support

If you are currently living on the street or are at-risk of homelessness, Outreach Workers are available to help you find housing, health and income support services. To get in touch with our Mobile Outreach Team please contact them at  604.765.6751 or

Community Resource Guide

The Surrey Survival Guide is an Options Community Services publication. The guide provides an extensive listing of community programs and services. Copies are available at any of our locations or you can download a copy below.

I Want to See This Program Help More People

We want to assist those living on the street and people at-risk of homelessness the best we can. In order to do that, we need support from you! Please consider donating to our Shelter Services programs.  

Our Shelter Services programs are always in need of items such as: gift cards, gloves, hats, shoes, socks, backpacks, jackets, blankets, water and everyday personal hygiene items. If you are able to provide any of these items, please contact our Hyland House for drop-off instructions. Call 604.599.8900


Eligibility criteria

For adults (19+ years old) who are in need of emergency shelter. Contact 604.599.8900.

Can you access the program directly?

Yes. You may access the program directly.

Referrals are also accepted from - but not limited to, the Ministry of Human Resources, Mental Health Centers, RCMP and other community agencies.

Other referral options

You may access the program directly.

Referrals are also accepted from - but not limited to, the Ministry of Human Resources, Mental Health Centers, RCMP and other community agencies.

Other information

Volunteers Needed

Currently we are looking for volunteers to help support our shelters. For more information please click here.


Bruce Strom
Senior Program Manager
604.599.8900 |

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